Shipping policy
Shipping & Delivery
We know you're excited to receive your order, so we work to get your package on its way as quickly as possible.
Order Processing — Orders are processed within 2-3 working days. During new collection launches, sales, holidays, or busy periods, processing may take a little longer.
Delivery Times — Pakistan: Major cities: 3-5 working days, Other areas: 5-7 working days. Actual delivery times may vary depending on your location and courier service.
Tracking — Once your order has been dispatched, we'll share tracking information with you where applicable.
Please Check Your Details — Make sure your name, phone number, and delivery address are correct before completing your order. Incorrect information can result in delivery delays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location. Any applicable charges will be clearly shown before you confirm your order.
Cash on Delivery
We offer Cash on Delivery (COD) for eligible locations. Please keep the exact amount ready at the time of delivery. If a COD order is refused or repeatedly undelivered, we reserve the right to limit COD availability on future orders.
Incorrect or Incomplete Addresses
Please ensure your shipping address and contact number are accurate and complete at checkout. Abiha's Closet is not responsible for delays or failed deliveries caused by incorrect or incomplete address details. If you notice an error, contact us as soon as possible — we'll do our best to correct it before dispatch.
Failed or Missed Deliveries
If delivery is attempted and you're unavailable, the courier will typically try again or contact you. If the parcel is returned to us after repeated failed attempts, we'll reach out to arrange redelivery. Additional shipping charges may apply for re-dispatch.
Damaged or Lost Parcels
If your parcel arrives damaged or appears tampered with, please refuse it or note it with the courier and contact us within 48 hours. For parcels lost in transit, we'll coordinate with the courier on your behalf and arrange a replacement or resolution.
International Shipping
Currently, we ship within the country only. For international enquiries, please message us at @abihascloset and we'll let you know if we can accommodate your location.
Questions?
If you have any questions about your shipment, reach out to us on Email at abihascloset2020@gmail.com. We're always happy to help.